We value your
business - please take a moment to
read our Return Policy.
New Success wants to make sure that you
are completely satisfied with your
purchase. If, for any reason, you are not
satisfied with your order, you may return
your unused product within ten (10)
business days from the date of delivery,
unless a longer return policy is specified
at time of purchase. Because of the nature
of our products, New Success offers no
exchange. BEFORE sending your article of
merchandise back to us, please make sure
that all of the following conditions have
been correctly satisfied.
The article you wish to return:
- Can be sent back to us only after
you have emailed
us to request a return number
confirmation.
- Must be in good condition, even if
used
- Must be returned complete of all of
its parts and components
- Must be sent in its original
packaging; audio CDs must be returned
in their jewel case or plastic
sleeve
- Must be received by New Success
within 10 business days of your initial
contact requesting a return (unless
otherwise specified in your return
number confirmation email)
If all of these conditions are
satisfied, we will refund your order value
net of handling fees and original shipping
costs. We do not charge any
handling/restock fees for returns;
however, you are responsible for return
shipping charges.
PLEASE NOTE: C.O.D.
returns will be refused without
reimbursement and all above rules will
apply.
Refunds are processed within
approximately three (3) business days of
our receipt of your merchandise. Your
refund will be credited back to the same
card used to make the original purchase on
the US Site. Your account should be
credited within one or two billing cycles
from the date of return depending on the
refund policy of the credit card used or
two months in case of a debit card used.
Be aware that the currency date will be
the date you ordered from NewSuccess
(credit date = debit date), which means no
interests should be charged on your
account.
Thank you for your business! We
appreciate your purchase!